Quality and Patient Safety
Health care board members work in one of the most complex industries. It is imperative that board members understand the health care landscape and, more importantly, know how to properly govern and lead an organization. Now more than ever hospitals are closely monitored by the public, media and regulatory agencies over quality and safety scores. The Trustee Guidebook: Quality and Patient Safety provides an overview of the board’s critical role in ensuring quality care is being delivered in their hospital or health system.
This book also features:
· The new standards of quality and patient safety;
· The board’s role in overseeing and ensuring quality and patient safety;
· Measurement and accountability; and
· Methods of engaging patients and family.
Published by Texas Healthcare Trustees.