Making Meaningful Metrics in Enterprise Risk Management, Part 5
About the Webinar:
This webinar will continue the discussion of Enterprise Risk Management. Staying abreast of changes in the environment and the organization’s performance is key to success and data provides support for strong decision making. This webinar will review considerations in setting metrics, presentation of the metrics to the board, and a discussion of evolving healthcare risk. A case study will also be presented.
About the Speakers:
Faye Sheppard, RN, MSN, JD, CPHRM, CPPS, FASHRM has over 30 years of experience in health law, patient safety and risk management. She served as legal counsel for over 15 years for a tertiary pediatric healthcare system and for 10 years as the Director of Risk Management of a large acute care health system. Currently, she is providing risk management and patient safety consulting services for Patient Safety Resources.
Faye has been active in the American Society of Healthcare Risk Management (ASHRM) for many years. She is a former chairman of the Patient Safety Task Force and led the effort to create ASHRM's "Patient Safety Risk Management Playbook,” serves as a member of ASHRM's ERM faculty and contributed to ASHRM's Root Cause Analysis Playbook.
She is a frequent speaker and writer on risk management and patient safety topics including, but not limited to, Team STEPPS, RCAs, ERM, Change Management and Just Culture. In her community, she volunteers her time to the local Boys and Girls Club and the local rural healthcare system.